Fortinet FortiSOAR now joins FortiSIEM security information and event management as a Gartner Peer Insights Customers’ Choice recipient, demonstrating the value of the overall Fortinet SOC platform. Learn more about FortiSOAR and read our most recent blog.

Customer Reviews

Customer reviews and recommendations play a crucial impartial role in helping prospective SOAR customers evaluate vendors and their solutions. Below are some of our recent customer reviews, organized by general topic.

SOC Transformation, Automation, and Efficiency

The Transformative Power of FortiSOAR in Enterprise Networks
We use more than 100 playbooks and 50+ connectors to easily integrate with deployed security controls to ingest information and provide a single point of control. FortiSOAR resolves collaboration complexities by providing teams with a comprehensive war room, module builder, and granular RBAC. It helped us seamlessly connect all the organization's teams together.
Reviewer: Government

Boost in Productivity with FortiSOAR's Security Integration
Starting from Incident Management to Threat Landscape reporting to Response automation to Orchestration, we are able to meet nearly 100% of our requirements with FortiSOAR. We have integrated our 10+ security tools/technology, network, infrastructure and many other products with this platform to build playbooks for various security actions. As a result of this, MTTR for security incidents has been reduced and productivity has improved.
Reviewer: Healthcare

FortiSOAR: A Game-changer in Addressing Security Alert Fatigue
We were struggling with multiple alert fatigue, and our team was not able to work on multiple alerts triggered on a daily basis. We were looking for technology that can help on automation and response and improve team productivity. My experience with FortiSOAR is superb, and this is a great security technology that is a must-have in today's cybersecurity era.
Reviewer: IT Services

OT Support, GenAI, and More

FortiSOAR: A Tool for Proactive Threat Resolution and Automation
One of the best features of FortiSOAR is the integration of GenAI with which playbook creation has become user-friendly for our analysts. They can create playbooks as and when needed; also, because it already has many built-in playbooks, it helps with slight modifications in the existing template to achieve our output.
Reviewer: Manufacturing

Boosting Cybersecurity Efficiency and Accuracy with FortiSOAR!!!"
Amazing experience with FortiSOAR product, with this tool we can automatically investigate the alerts from multiple security tools which we have installed in our environment and installed connectors on FortiSOAR. After the investigation, this helps in creating an automatic response action with the use of playbooks and makes our Analysts life easier and productive with accuracy.
Reviewer: Banking

Transforming OT Environment Security through FortiSOAR Integration
We were in need of technology for our Cement Plant (OT Environment) which can help us provide threat response by integrating the entire OT ecosystem since we have multiple SCADA vendor ecosystem. FortiSOAR helps us to provide a great level of integration within our environment, we are not only able to fulfill our needs but we have got deep visibility about our OT Assets and associated vulnerabilities.
Reviewer: Manufacturing

A Partner You Can Depend On

Product Compatibility and Stellar Support: The Perfect Combo
Transparent communication throughout the process of selection and purchase of the product. We were supported by both sales and technical engineers before and after the purchase to ensure our choice was the right one for our needs.
Reviewer: IT Services

High Value for Money and Stellar Product Support Impress Users
Excellent performance. The support service is really good. The design team is helpful in creating the right BOQ. They carefully follow up on issues and technical tickets with the technical team and provide solid solutions for raised tickets.
Reviewer: Telecom

To learn more about the Gartner Peer Insights Customers’ Choice distinction or to read the reviews about our products written by IT professionals, see the Security Orchestration, Automation, and Response page on Gartner Peer Insights. 

Thank you to all of our customers who participated and wrote reviews. If you have a Fortinet story, we encourage you to share it on Gartner Peer Insights.

Learn more about the Fortinet Security Platform.